Frequently Asked Questions
Welcome to our FAQ Page
Perennial Garden & Combi Plant Boxes: Our Garden boxes are delivered monthly. We will ship on either 1st & 15th of the Month depending on when your order is placed.
Seasonal Boxes: Our Seasonal boxes are delivered 4 Times a year. In March, June, September & December. We will ship on either 1st & 15th of the Month depending on when your order is placed.
One Off Plant Boxes & Edible Garden Boxes: Our one-off boxes are delivered monthly. We will ship on either 1st & 15th of the Month depending on when your order is placed.
All our plants will be delivered with DPD and you will receive Text/Email confirmation as soon as they are on the way. You will be given a 1 hour delivery window and you can track your plants right to your garden
We have an amazing tailor-made packaging system to avoid as many damages as possible. However, these are living plants and they are not always too keen on being shipped. Occasionally you might find a plant not in the condition you would expect, usually a water and some sunlight is all they need.
If you are or the plants are not happy then please contact us and we will resolve this for you straight away.
We ship all our plants with DPD who will keep you updated from the minute your package leaves our nursery to the minute they arrive in your garden. You will even receive a 1 hour delivery window.
We are confident you wont have any problems but if you do experience any delays or problems with your delivery please do not hesitate to get in touch and we will provide you with an update and resolve any problems you experience.
Yes we do. The plants we select are chosen by garden designers with an overall final look for your garden border in mind. We aim to select plants for you to enjoy bursts of interest in the forthcoming season.
About My Subscription
Yes. We do not want to tie you into any lengthy subscriptions or contracts. Through our members log in area you have full access to our expert help and advice and you can pause, delay or even cancel your subscription, hassle free.
We are confident you will stick with us for months, even years to come, however, should you need any assistance with your subscriptions please drop us an email.
About The Plants
Our perennial box is designed to add colour and interest to your garden throughout the year. Each month you can expect 8 x 9cm pots that have been carefully selected by our design team to look great in your borders or containers. You can expect a mix of herbaceous perennials as well as evergreen specimens and show-stopping beauties!
The plants we select are chosen by garden designers with an overall final look for your garden border in mind. We aim to select seasonal plants for you to enjoy bursts of interest in the forthcoming season.
Our seasonal boxes revolve around the various planting seasons throughout the year and the plants our designers choose will reflect that. Boxes are sent out in March, June, September & December giving you year-round colour and interest.
Typically our small seasonal box will contain:
1 x 13cm potted plants,
1 x 6 plug tray,
4 x 9cm potted plants,
1 x How to care for my plant's guide,
1 x 10L compost (optional).
Our large seasonal box delivers double the amount of plants at a fraction of the cost, giving you more options and variety for your outdoor space.
Yes. Our plant club is designed with novice gardeners in mind. All our boxes are hand-picked to provide you with a varied collection of plants, creating a stunning display of colour and interest in your garden, whether you are beginner or seasoned gardener.
A detailed care leaflet is included in all our boxes, giving you handy hints and tips to ensure your garden continues to bloom and flourish year after year.
Our Boxes are delivered with 24-hour shipping via DPD, but your plants will have been in the box just over 24 hours by the time you receive them. Our packing is perfectly made to protect your plants, however we recommend you unpack them as soon after you have received them as possible and give them plenty of water. It is always best to plant your plants within 48 hours of delivery and our care leaflet will give you guidance as to the best conditions required to help your plants thrive.